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Customers can cancel orders as late as 24 hours prior to the delivery of said order. Doing so refunds the customer fully of the amount paid. However, order cancellation will not be eligible if the time remaining till delivery is less than 24 hours. ChefÕs cannot cancel an order after they have already accepted it, in any event where the due amount is already paid and the chef is unable to accept the order, then the customer will get a full refund.